Who We Are
Pitch Black Panels ("we," "us," or "our") provides custom-measured blackout panels, window film, and privacy film installation services in Philadelphia, Pennsylvania. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request a quote from us.
Information We Collect
When you request a quote or contact us through our website, we may collect:
- Your name, phone number, and email address
- Your service address
- Details about your project, such as number of windows or doors, room type, and measurements you provide
- Any message or notes you include with your request
We do not collect payment information through this website. Payment, if applicable, is handled directly at the time of service.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request and schedule appointments
- Communicate with you about your project
- Improve our website and services
- Send you information you've requested, such as pricing or scheduling details
We do not sell your personal information to third parties.
Cookies and Analytics
Our website may use cookies or similar technologies, along with analytics tools, to understand how visitors use our site and to improve the experience over time. You can disable cookies through your browser settings, though some site features may not function as intended if you do.
Sharing of Information
We may share limited information with trusted service providers who help us operate our business, such as scheduling tools, email providers, or payment processors, solely for the purpose of providing our services to you. We do not share your information with third parties for their own marketing purposes.
Data Retention
We retain the information you provide for as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Choices
You may contact us at any time to request that we update, correct, or delete the personal information we have on file for you, subject to any legal or legitimate business record-keeping requirements.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: [email protected]
Phone: (267) 275-2483
Serving Philadelphia, Pennsylvania